Terms & Conditions

Last updated: 19/02/2025

Welcome to Piora Wellness Co (“Piora,” “we,” “our,” or “us”). These Terms & Conditions govern your use of our website (www.piora.com.au) and the purchase of our products.

By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. GENERAL TERMS

You must be at least 18 years old or have parental/guardian permission to use our website.

All content on this site, including text, images, and trademarks, is owned by the Piora Wellness Co. and may not be used without permission.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting.

2. ORDERS & PAYMENTS

All orders are subject to availability. We reserve the right to refuse or cancel an order for any reason, including suspected fraud.

Prices are listed in AUD and are subject to change without notice.

We accept major payment methods, including credit cards, PayPal, and Afterpay (if applicable).

3. SHIPPING & DELIVERY

Piora offers free shipping Australia-wide.

Estimated delivery times will be provided at checkout, but we are not responsible for delays due to external factors such as carrier issues or customs.

Once an order has been dispatched, changes cannot be made.

4. RETURNS & REFUNDS

We offer a 30-day return policy, no questions asked. If you’re not completely satisfied, contact us at [email protected] for return instructions.

Refunds are processed once the returned item is received. Shipping costs for returns may apply.

5. PRODUCT DISCLAIMER

Piora shower filters are designed to reduce certain contaminants, but results may vary based on water quality and usage.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

6. LIABILITY LIMITATION

Piora is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

To the fullest extent permitted by law, our liability shall not exceed the amount you paid for the product.

7. GOVERNING LAW

These Terms & Conditions are governed by the laws of Australia. Any disputes will be resolved in Australian courts.

8. CONTACT US

For any questions regarding these Terms & Conditions, please contact us at [email protected].